CINCH DIGITAL

BETTER COMMUNICATIONS. FULL STOP.

We help you connect with your customers to deliver better results for your business.

great business communications = happy person

CINCH DIGITAL

BETTER COMMUNICATIONS. FULL STOP.

We help you connect with your customers to deliver better results for your business.

CINCH DIGITAL

BETTER COMMUNICATIONS.
FULL STOP.

We help you connect with your customers to deliver better results for your business.

We create compelling content for all your communication channels and develop complete customer journey maps to provide clarity and direction.

Why is connecting with customers so important?

The most successful businesses know customer retention is the key to business success.

$x6

It costs 6–7 times more to acquire a new customer than to retain an existing one.

60-70%

The probability of selling to an existing customer is 60–70%, to a new customer it is 5–20%.

70%

70% of buying experiences are based upon how the customer feels they are being treated.

9-15

A dissatisfied customer will tell between 9-15 people about their experience.

60-70%

The probability of selling to an existing customer is 60–70%, to a new customer it is 5–20%.

$x6

It costs 6–7 times more to acquire a new customer than to retain an existing one.

70%

70% of buying experiences are based upon how the customer feels they are being treated.

9-15

A dissatisfied customer will tell between 9-15 people about their experience.

Sources: Bain & Company, McKinsey, Marketing Metrics, White House Consumer Affairs Office

Living in the digital age makes it even easier to connect with customers.

Why? Because it’s where your customers live.

digital world

Living in the digital age makes it even easier to connect with customers.

Why? Because it’s where your customers live.

If you’re not taking advantage of the connectedness of the Internet, it’s time to start.

That’s where Cinch comes in.

We are focused on helping you utilise the right tools to deliver the best results for your customers and your business.

Living in the digital age makes it even easier to connect with customers.

Why? Because it’s where your customers live.

photo of family using a variety of internet-enabled devices.

If you’re not taking advantage of the connectedness of the Internet, it’s time to start.

That’s where Cinch comes in.

We are focused on helping you utilise the right tools to deliver the best results for your customers and your business.

We can help you be more competitive in today’s digital world.

YOUR BUSINESS

Every business is different. Understanding your industry, your market and your resources, is key to developing a communications strategy that you can implement to deliver results.

YOUR CUSTOMERS

By providing the digital experience today’s customers want and expect, you will make it easy for them to do business with you – and that’s what will keep them coming back.

THE FUTURE

Our knowledge and experience with a wide range of digital platforms, social marketing & communication tools means we can recommend the best way forward for your business.

Whether big or small, we can help you develop a straight-forward strategy to deliver more effective and efficient communications.

Copyright 2017 Cinch Communications Pty Ltd t/as Cinch Digital.
ABN 11 612 143 987. All Rights Reserved.